Shipping Policy

International Orders

International Shipping and Handling fees have a flat rate of AUD $15.

Free Shipping on orders over AUD $250 to most places around the world.

Your total, including shipping and handling, will be provided before you submit your order. Orders will be delivered to your door within 4-15 business days depending upon your location.

National Shipping (Australia)

Australian domestic shipping and Handling fees are a flat rate of AUD $10 for orders under AUD $250.

Free Shipping for orders over AUD $250.

Your total, including shipping and handling, will be provided before you submit your order. Orders are fully trackable and will be delivered to your door within 3-5 business days depending upon your location.

Packaging

We use biodegradable shipping bags that are made from natural or recyclable materials. The garments are gift wrapped in recycled tissue paper and secured with twine. We have put almost as much thought into the resources used for our shipping process as we have with the brands we work with. If you're concerned about any part of this process please contact us via email to info@ecoveganfashion.com.

Customs & Duties

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country by your local government when delivery is made or billed to you afterwards. We (Eco-Vegan) are not liable for these charges, and they, unfortunately, can not be reimbursed or refunded. If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information about Duties & Taxes in your country.

Occasionally, there are situations out of our control such as, but not limited to, out-of-stock items, product price increase, additional international shipping fees due to the size and weight of your items and local customs and import limitations. If such an exception occurs, you will be contacted by our Customer Service Team.

Please note that Eco-Vegan does not dictate shipping and handling fees. Unfortunately, we cannot guarantee that you will receive your package within the time frame expected. Moreover, we do not hold responsibility for damaged or lost packages.

If you have any further questions about shipping, please contact us via info@ecoveganfashion.com